Privacy Policy — Amex Roofing

1. Who we are

Amex Roofing (dba Amex Construction), CSLB #968341, is a licensed roofing contractor located at 14215 Story Rd, San Jose, CA 95127. Phone: (415) 360-5585. This policy describes what information we collect through this website and our text-messaging program, how we use it, and the choices you have.

2. Information we collect

Contact and booking details you submit through our forms — name, phone number, property address, preferred visit date and time, and notes.
Estimate inputs — the property address you enter in the booking form, if you use the instant satellite roof estimate.
Messages you send through the site chat or voice widget.
Basic technical logs (such as IP address and request data) kept by our hosting provider for security and abuse prevention.

3. How we use your information

We use the information above for one purpose: running our contracting business with you — preparing your estimate, scheduling and confirming your visit, answering your questions, performing the work you hire us for, and keeping records the law requires of licensed contractors. We do not use it for anything else.

Trusted service providers process some of this data on our behalf strictly to operate the site and our scheduling — for example web hosting, mapping/satellite measurement, calendar scheduling, and internal message notifications. These providers act on our instructions and are not permitted to use your information for their own marketing.

4. SMS / text messaging

When you provide your phone number to Amex Roofing — through a form on this website, by text, or over the phone — and agree to be contacted:

You consent to receive text (SMS) messages from Amex Roofing (dba Amex Construction) about your estimate, appointment scheduling and confirmations, and the work you have requested — this is a conversational and customer-care messaging program, not a marketing list.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your consent to receive texts is never sold, rented, or transferred.
Message frequency varies depending on your estimate and job — typically a few messages around your inquiry, visit, and project.
Reply STOP (or UNSUBSCRIBE, CANCEL, QUIT, END) at any time to opt out of future messages. After you opt out you may receive one final message confirming the opt-out.
Reply HELP for more information, or contact us at (415) 360-5585.
Message and data rates may apply, according to your mobile carrier's plan. Carriers are not liable for delayed or undelivered messages.

5. What we never do

We do not sell your personal information. We do not share your personal information — including your mobile number and SMS consent — with third parties or affiliates for their marketing or promotional purposes. We do not run advertising trackers on this site.

6. Retention and security

We keep booking and job records as long as needed to serve you and to meet the record-keeping obligations of a licensed California contractor, then delete or archive them. Data in transit to this site is encrypted (HTTPS).

7. Your choices

You can opt out of text messages at any time by replying STOP. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are legally required to keep) by calling (415) 360-5585 or writing to the address above. We will not treat you differently for exercising any of these choices.

8. Children

This website and our messaging program are intended for adults arranging construction services and are not directed at children under 13. We do not knowingly collect information from children.

9. Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date.

10. Contact

Amex Roofing (dba Amex Construction) · 14215 Story Rd, San Jose, CA 95127 · (415) 360-5585